Privacy Policy
Bradley Enterprise Investments ("we," "us," or "our") operates KnowAboutSolar.com (the "Site"). This Privacy Policy describes how we collect, use, and protect your information when you visit our website, interact with our services, or opt in to receive text messages (SMS/MMS) from us.
1. Information We Collect
We collect information that you voluntarily provide to us when you interact with our services, request customer support, or opt in to receive SMS messages through our website chat widget. This information may include:
- Name
- Email address
- Mobile phone number
- Mailing or billing address
- Any details provided in messages or inquiries
We may also automatically collect standard web log information, such as IP addresses, browser types, device information, and browsing actions via cookies.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our products and services.
- Respond to inquiries and provide customer support.
- Send transactional updates, order confirmations, and service notices.
- Send promotional and marketing communications (only if you have provided prior express consent).
3. Strict Non-Sharing Clause for SMS / Mobile Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories of data exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. We do not sell, rent, trade, or otherwise transfer your SMS consent or phone numbers to external third parties.
4. SMS / Text Messaging — Opt-In
By initiating a conversation through our website chat widget and providing your mobile phone number during that conversation, you expressly consent to receive recurring automated text messages (SMS/MMS) from Bradley Enterprise Investments / Know About Solar at the mobile number provided. These messages may include appointment reminders, quote follow-ups, project updates, and promotional offers related to solar installation and related services.
Consent to receive SMS messages is not a condition of purchasing any product or service. We do not collect SMS opt-in consent through website forms.
Message Frequency. Message frequency varies. You may receive up to 5 messages per month depending on your inquiry and project status.
Message and Data Rates. Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out. You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent to your number, except as required by law. To re-enroll, reply START or re-initiate consent through our website chat widget.
Help. Reply HELP to any text message for assistance, or contact us at [email protected] or (301) 328-9192.
5. Service Providers
We may share personal information with third-party vendors who provide technical infrastructure or services on our behalf (such as cloud hosting, payment processing, or SMS delivery gateways). These providers are strictly authorized to use your personal information only as necessary to provide these services to us and are obligated to keep your data secure and confidential.
6. Advertising and Analytics Partners
We work with analytics and advertising partners to understand how visitors use our site and to serve relevant ads. Partners may include:
- Google — analytics and advertising. See Google's Privacy & Terms.
- Meta — advertising across Facebook and Instagram. See Meta's Data Policy.
You can opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on. For advertising opt-outs, visit the Network Advertising Initiative or Digital Advertising Alliance.
7. Data Security & Retention
We implement appropriate administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, destruction, use, modification, or disclosure. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Because no information system can be 100% secure, we cannot guarantee the absolute security of your information.
8. Opt-Out and Your Rights
You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. You may unsubscribe from promotional emails via the unsubscribe link in any email. For questions or requests regarding your personal information, contact us using the details below.
9. Children's Privacy
We do not knowingly collect, maintain, or use information from children under 13 years of age, and no part of our Services are directed toward children. If you learn that a child has provided us with information in violation of this Privacy Policy, please alert us at [email protected].
10. Third-Party Links
Our Site may contain links to other websites we do not own or operate. This Privacy Policy does not apply to those third-party sites. We encourage you to read their privacy policies before providing any information to them.
11. Changes to This Privacy Policy
We will post any adjustments to this Privacy Policy on this page, and the revised version will be effective when it is posted. We encourage you to review this Privacy Policy periodically to stay up to date about our privacy practices.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Bradley Enterprise Investments / Know About Solar PO Box 71 Glenn Dale, MD 20769 Phone: (301) 328-9192 Email: [email protected] Website: KnowAboutSolar.com
Last updated: August 14, 2026